Company holidays from December 21st, 2024 to January 5th, 2025. Please note that delivery delays may occur.

Company holidays from December 21st, 2024 to January 5th, 2025. Please note that delivery delays may occur.

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GENERAL TERMS AND CONDITIONS

General terms and conditions (GTC) for vorhangschweiz.ch  

As of January 2021 

1. Scope 

These general terms and conditions apply to all orders that resident in Switzerland or in the Principality of Liechtenstein via the online shop vorhangschweiz.ch, By Stotz Decor AG, Stationstrasse 11, 8906 Bonstetten, Info@vorhangschweiz.ch, www.vorhangschweiz.ch UID CHE-107.410.167 (hereinafter referred to as a seller).  

2. Offer and contract conclusion 

2.1    The presentation of the products in the online shop is not a legally binding offer, but an invitation to customers to submit an order for this binding order (offer to conclude the contract).  

2.2    By clicking the "Order" button, the customer gives a binding order of the products listed on the order page.  

2.3    Immediately after receiving the order, the seller confirms the access of the order by email. A contract has not yet been concluded through the confirmation of receipt. The purchase contract is only concluded if the seller confirms the shipping of the goods by email (order or shipping confirmation) or at the latest by delivery of the goods.  

2.4    The online shop is free to reject orders in whole or in part without giving any reason. In this case, the customers are informed and payments already made will be refunded. Further claims are excluded.

3. 

3.1    Customers have the right to return the goods for 14 days after delivery of the goods. The right of return is exercised by returning the goods, a reason is not required.  The right of return is excluded for the following products:  Tailor -made curtains (mass confection) and sale articles. 

3.2    The product must be returned in its original packaging, unscathed, clean, completely, including any accessories. The product must always be sent back with the completed return license with the proof of purchase and, if the delivery, a return certificate.   

3.3    The exercise of the right of return leads to conversion of the purchase contract into a reversal relationship, according to which the services received within the framework of the purchase contract must be refunded. The consumer bears the costs for the return.  

3.4    After receipt of the goods, an already paid purchase price of the customer will be reimbursed immediately.   

3.5    Subject to the purchase price to be reimbursed is reserved. An invoice for possible damage, excessive wear and tear of the goods or if the goods are agreed. No deduction occurs if the Loss of value on one to determine the species, nature and Functionality of the goods is due to the necessary handling of them. The seller can refuse the repayment until she has returned the goods or until the customer has provided proof that he has sent back the goods, depending on which the earlier time is.  

3.6    Tolerances 

In all of our articles, whether ready -made curtain, mass curtain or area curtain, people contribute to the fact that they have a important part Receive quality product. Despite the latest machines, the smallest deviations below two percent of the widths and heights ordered are therefore possible. This is also not entirely excluded with the same and similar curtains. 

 3.7    Complaint 

If products with obvious damage to the packaging or the content are delivered, the customers have to complain to the service provider (e.g. DPD, post) without prejudice to their guaranteed rights and to refuse acceptance. Customers are obliged to have the service provider handed over to the service provider. All transport damage must be reported to the seller immediately.   


4. Prices and shipping costs 

4.1    The prices mentioned on the product side contain the statutory VAT and other price components and understand themselves in Swiss francs (CHF).  Sal articles are not entitled to discount. 

4.2    The shipping costs are CHF 15.- per order.  If the order is picked up in Bonstetten, the shipping costs will be lost.  

4.3    In the case of deliveries abroad (Europe), the customer takes over the taxes and tariffs as well as the package fees of DPD  


5. Delivery conditions 

5.1    The delivery for orders from Switzerland is only carried out on delivery addresses within Switzerland and the Principality of Liechtenstein.  

5.2    The standard delivery time is, unless otherwise stated in the offer, 25 working days, for tailor-made curtains for 1-3 weeks. 

5.3    If not all products ordered are in stock, the seller is entitled to partially delivered. Due to partial deliveries, the customer does not incur any additional costs. 

5.4    If the delivery of the goods due to the fault of the customer fails despite the three -time attempt to deliver, the seller can withdraw from the contract. Payments made may be refunded.


6. Terms of payment 

6.1    Payment is made by credit card (Post Card, Visa, Master Card), Heidipay, Twint, PayPal, or against invoice   

6.2    When paying by credit card, the customer's account is burdened with the customer [with the shipping of the goods] unless otherwise agreed. At the time of the order, a reservation of the order value is made   

6.3    For deliveries abroad, the sale against invoice is not possible  

6.4    A billing with non -recognized or not legally established counterclaims of the customer is excluded.  

6.5    The customer can only exercise a right of retention if the claims are based on the same contractual relationship.  

7. Payment obligation, billing mode and payment conditions

7.1 You commit to payment of all of PowerPay invoicers at integrated retailers (purchasing amount), plus any interest and fees, according to a billing mode below. If you receive the goods or service in the business premises, the invoice will be given to you. In the event of shipping, you can choose whether you would like to receive the invoice as a side dish or to your email address (electronically) or by post. If you select a shipping of the invoice by email and the email address you provide is incorrect, incomplete or invalid, MF can send the invoice to the specified residential address by post. In the event of shipping by post, costs will be charged according to the fee table. If you have already made purchases using PowerPay invoice, all purchase amounts will be summarized on one invoice. This allows you to have an overview of the open outstanding. The PowerPay invoice has no noveling effect. a. For amounts up to CHF 499.99

You have two options for setting the PowerPay into account:

  1. You pay the respective claim (purchase amount) and, if necessary, fees to be paid in accordance with the fee table (hereinafter: Outstanding) in an amount when receiving the invoice, at the latest by the specified payment period. If the entire invoice amount is paid on time, no interest or additional fees are incurred.
  2. They pay part of the outstanding when receiving the invoice, at the latest by the specified payment period. The minimum amount is noted on the invoice. MF can define the amount of the minimum amount at any time at its own discretion. If this partial payment option is stressed, we collect an annual interest rate according to the fee table.
  3. For amounts from CHF 500.00

You have two options for setting the PowerPay into account:

  1. You pay the entire strip in an amount when receiving the invoice, at the latest by the specified payment period. If the entire invoice amount is paid on time, no interest or additional fees are incurred.
  2. You pay the entire strip within a total of 3 months, whereby the respective partial payment is usually to be paid when the invoice is received, at the latest by the specified payment period. The respective partial payments do not have to be the same. Accordingly, MF can define the amount of the minimum amount at any time at its own discretion. The minimum amount is noted on the invoice. If this partial payment option is stressed, we collect an annual interest rate according to the fee table.

If you choose a deposit at the post office to pay or the minimum amount, the corresponding postal fees of the recipient will be added to you in the following invoice. If the invoice amount or the minimum amount including paying fees and interest may not be paid in full on time, you are in default. In this case, default interest and reminder fees are charged on the entire strip from the purchase date in accordance with the fee table. The open invoice amounts you have not paid can also be handed over to a collection provider at home or abroad and/or ceded. A fee will be charged according to the fee table for the handover to the collection provider. In the case of payment arrears, MF can also request the entire strip for immediate payment at any time and refuse further payment with PowerPay invoice.

(Partial) payments are taken into account from their posting in the further interest calculation and initially calculated for open fee and interest claims.

For the creation of a copy of the invoice you ask you, you will be charged with a flat rate per invoice according to the fee table.

The invoice is considered recognized if it is not objected to in writing within 10 days of receipt.

7.2 Fee table

specification

Fee/cost*

specification

Fee/cost*

Administration fee per invoice (email shipping or supplementarying goods shipping)

for free

1. Reminder

CHF 18.-

Administration fee per invoice (postal shipping)

CHF 2.90

2. Reminder

CHF 28.-

Annual interest (partial payments)

14.9 %

3. Demolition

CHF 38.-

Default interest

14.9 %

Entry handover

CHF 50.-

Postfinance payment fee (fee of the post office for the cash deposit you have chosen at the post office counter)

According to the current post tariff **

Address or payment research

CHF 16.- + third-party costs incurred

Code of Accounting (as far as you are required)

CHF 10.-

 

 

 

For overpaid invoices, CHF 8 per transaction and additional CHF 8 per month can be loaded for reversations for reversals CHF 20 per transaction and for administrative expenses. There are reservations.

* The specified fees and costs are maximum amounts. MF reserves the right to deviate from it.

** The applicable price list for deposit notes applies (https://www.mfgroup.ch/priceepf/)

AGB PowerPay

8. Removal of title 

The goods remain the property of the seller until full payment. Before The transition of property is not permitted to transfer, transfer, processing or redesign without the consent of the seller.   

9. Warranty 

9.1 The seller provides guarantee by removing defects. This is done after your choice by subsequent performance, namely removal of a defect (rectification) or delivery of a deficiency -free thing (replacement delivery).  

9.2 If the subsequent performance fails, the customers are entitled to withdraw from the contract. This does not apply to insignificant defects. A right of the reduction is excluded.  


10. Liability 

The seller excludes liability for slightly negligent contractual violations. The same applies to breaches of contract of auxiliary persons and substitutes.  


11. Data protection 

The seller undertakes to comply with data protection requirements when processing the customer data. More information about the Dealing with customer data can be found on the separate data protection declaration of the Saleswoman. This can be via the seller's website and the following Link can be viewed at any time: Data protection


12. Final provisions 

If a determination of these general terms and conditions is ineffective, the contract remains effective. The relevant legal provisions apply instead of the ineffective provision.